Careers

Position Title:  Makerspace Facilitator 
Department:  Informal Engagement 
Reports To:  Makerspace Coordinator 
FLSA Classification:  Non-Exempt, PT position working < 30 hours per week 
Typical Schedule: Thursday/Friday 8:30 am to 3:30 pm, Saturday/Sunday 8:30 am to 5:30 pm 
Date Written/Revised:  September 2024  
Pay Rate: $17.00/hour 

Adventure Science Center’s purpose is to transform lives through extraordinary experiences in science and innovation. Our vision is to become a nationally renowned destination science center.  ASC provides powerful exhibitions and inspiring programs with exceptional guest experiences that deepen the engagement of all ages in science and science-related disciplines. ASC supports STEAM education and workforce development through industry collaboration by presenting science in an engaging, innovative manner.     

INFORMAL DESCRIPTION 

Are you ready to help visitors explore the wonders of making at Adventure Science Center? You will be able to 3D print, laser cut and solder your way into the minds and hearts of our most curious visitors in the Innovation Incubator Makerspace. Let your creativity run wild! Help our Coordinator facilitate activities for over 1,000 visitors weekly while maintaining a safe and welcoming environment. There’s nothing better than being able to come to work and PLAY – all while sharing your passion for making and innovation with ASC’s visitors. 

POSITION OVERVIEW  

This position is responsible for facilitating activities within the Innovation Incubator Makerspace.  The primary responsibility of this role will be to focus on effectively guiding guests through crafts, activities, and workshops that take place within the space. Effective communication skills, commitment to guest experience, and a passion for learning and sharing the principles of science, technology, engineering, arts/creativity, and math are essential attributes for this position.    

QUALIFICATIONS  

• Must be at least 18 years of age 
• High school diploma required 
• Candidates with completed college coursework will be given preference 
• Experience facilitating hands-on science or technology programs is preferred 
• Experience working with youth and families is preferred 
• Excellent interpersonal, communication, and presentation skills  
• Professional appearance and demeanor required 
• Ability to work up to 30 hours per week, weekends, and some evenings required 

ESSENTIAL FUNCTIONS  

Programmatic Support  

• Ability to operate and oversee Innovation Incubator Makerspace during public hours 
• Ability to engage visitors with technology present in the space such as 3D printers, laser cutters, robotics, and other STEM-related tech 
• Work with fellow Innovation Incubator and ASC team members to develop and lead programming for public and special events 
• Ability to prep 600+ individual craft kits each week 
• Ability to curate maker activities and execute them on a large scale (600+ per week) 
• Daily upkeep and cleaning of Innovation Incubator including vacuuming, taking out trash, and wiping down tables 
• Ability to organize a multitude of different materials and parts 

Customer Service 

• Basic knowledge of customer service principles, techniques, systems, and standards 
• Proactively engage guests, school groups, and campers with personal and inspiring interactions while showing genuine enthusiasm about ASC 
• Anticipate guest needs and solve issues or concerns with a positive, courteous, helpful, respectful, and professional attitude  
• Willing to work with and provide direction to support-staff, ASC volunteers, and any other visitor in Innovation Incubator 

Operational Support 

• Attend bi-monthly staff meetings and any scheduled Public Programming meeting 
• Report technical, maintenance, safety, and security needs within Innovation Incubator to the appropriate staff member or department 
• Perform core operational functions of visitor safety and wayfinding  
• Assist during emergency and evacuation situations 

SPECIFIC JOB KNOWLEDGE, SKILLS, ABILITIES, AND TRAITS  

• Desire to look beyond traditional disciplines and explore interdisciplinary intersections of knowledge 
• Ability to engage with guests and guide them through activities 
• Desire to inspire guests of all ages with art, science, technology, and the power of making things 
• Ability to operate and maintain a 3D printer 
• Troubleshoot problems with prints 
• Find and slice STL files for print 
• Ability to operate and maintain a laser cutter 
• Desired software skills: CAD, Adobe Illustrator, MS Office 
• Basic computer skills and the ability to figure out not-often-used software 
• Finds enjoyment in making. Whether it be visual art, audio, paper-craft, or electronic inventions 
• Talent in chalk sign art preferred 
• Exhibits the following qualities: patient, hardworking, problem solving, resiliency 
• Ability to speak or sign an additional language is preferred, but not required 

ENVIRONMENTAL CONDITIONS AND PHYSICAL DEMANDS 

• The work environment involves everyday risks or discomforts requiring normal safety precautions typical of such places as offices, meeting and training rooms, use of safe work practices with office equipment, avoidance of trips and falls, and observance of fire regulations 
• Walking, standing, bending, and carrying of light items (up to 25 pounds unassisted), and 50 lbs assisted are required   
• At times, the employee may sit comfortably to do the work  
• The employee must have manual dexterity, visual, and auditory acuity 
• Requires fine motor skills and some repetitive motions 
• Work schedule and work hours are variable based on operation requirements 

OUR VALUES 

• We are playful and passionate experimenters. 
• We think big, embrace risk, and evolve our ideas in order to lead. 
• We are collaborative with each other and our whole community. 
• We foster diversity, curiosity, and creativity to make our experience unique.  

 BENEFITS AND PERKS

• Free onsite parking
• Complimentary membership to Adventure Science Center
• Free or discounted admission to local venues including The Nashville Zoo, The Frist Art Museum, Nashville Shores, Cheekwood Estate and Gardens, and more!
• Eligibility for Public Student Loan Forgiveness

HOW TO APPLY

To be considered for this position, please submit a cover letter, resume, and contact information for three professional references to hr@adventuresci.org, including "Makerspace Coordinator" in the subject line. 

No phone calls, please. Due to the volume of applications received, we will only contact candidates selected for interviews.

Adventure Science Center is an Equal Opportunity Employer.

This is intended to be a description of the general nature and level of work to be performed.  This position profile should not be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. These responsibilities and duties are subject to change at any time.  

Position Title: Events Facilitator
Department: Marketing & Events
Reports to: Events Manager 
FLSA Classification: Part-Time, as needed
Pay Rate: $23/hour 
Date Written/Revised: September 2024

Adventure Science Center’s mission is to open every mind to the wonders of science and technology, fostering a better understanding of ourselves and the world around us.

POSITION SUMMARY
Execute and coordinate private rentals to meet the needs of the client while meeting the policies and financial goals of the science center, consult with and provide pertinent event details to the Event Manager in timely manner, work or be lead for Adventure Science Center events, and administrative duties as assigned.

Primary Responsibilities: 

• Act as point of contact for appointed daytime and after-hours rentals. 
• Where necessary; attend advance site visits/event walk-throughs and rehearsals
• Execute the ‘day of’ event logistics, including but not limited to: 
  • Oversee event set up, ensuring cleanliness, preparedness, and safety and that all event spaces are set per client request.
  • Serve as point of contact for hired security, facilities, exhibits, and other science center departments including relaying pertinent event information and maintaining contact. 
  • Serve as the onsite representative for event vendors, facilitate their load in/load out, and serve as the point of contact for their venue-related needs throughout the event
  • Aid the client in executing their vision and requirements including but not limited to: AV connections, décor/setup needs, and guest satisfaction. 
• Adhere to IEO instructions and needs
• Actively lead and participate in servicing of clients throughout the event
• Where required; Collect payments and necessary paperwork.  
• Update Tripleseat data and financials as needed.
• Prepare event closing report after each event and submit to Event Manager at the conclusion of the event.
• Work with Event Manager to evaluate and address any event issues and provide suggestions for improvement.
• Send follow-up thank you to event clients’ post-event.
• Develop a basic understanding of the reservation software Altru, used for taking payments. 
• Develop a basic understanding of the event software Tripleseat used for detailing events, creating event documents, tracking communications, and sales and financial reporting.  
• Provide other administrative support to the Events team and maintain event files as needed.
• Work Adventure Science Center events as assigned and when needed.
• Perform other duties as needed/assigned.

Position Requirements & Qualifications 

Education/Experience

• Associate degree or equivalent combination of education and 2-3 years event rental or hospitality experience 
• At least one year of catering or event management experience, preferably in a rental venue setting. 

Knowledge, Skills, and Abilities

• Ability to work flexible and varied hours, including nights, weekends, and/or holidays
• Excellent written and verbal communication skills, including the ability to effectively explain technical and/or event related concepts across a wide range of client types (donors, community leaders, musicians, industry trade groups, event organizers, and others). 
• Excellent customer service skills and a commitment to client satisfaction 
• Ability to work as a team member with a positive, helpful attitude in developing creative responses and solutions to needs and issues
• Ability to maintain the strictest of confidence as required 
• Ability to work independently and display sound judgment 
• Ability to handle multiple projects and priorities. 
• Professional appearance and demeanor.  
• Demonstrated organizational and problem-solving skills
• Must be a team player and demonstrate the ability to interact effectively with co-workers, volunteers, the public, and vendors. 
• Demonstrate ability to keep ASC as the top priority, contributing to the success of the entire organization and the success of co-workers. 

Environmental Conditions & Physical Demands  

• The work environment involves everyday risks or discomforts requiring normal safety precautions typical of such places as offices, meeting and training rooms; use of safe work practices with office equipment, avoidance of trips and falls and observance of fire regulations. 
• Physical demands include event equipment and activity set up, walking, carrying, standing during events, and lifting up to 25 lbs. unassisted and 50 lbs. assisted.  
• The employee must have manual dexterity and visual and auditory acuity. Some repetitive motion is involved. 

Qualified candidates will go through an application process, interview process, and must successfully complete a background check.   

OUR VALUES

• We are playful and passionate experimenters
• We think big, embrace risk, and evolve our ideas in order to lead.
• We are collaborative with each other and our whole community.
• We foster diversity, curiosity, and creativity to make our experience unique.

BENEFITS AND PERKS

• Free onsite parking
• Complimentary membership to Adventure Science Center
• Free or discounted admission to local venues including The Nashville Zoo, The Frist Art Museum, Nashville Shores, Cheekwood Estate and Gardens, and more!
• Eligibility for Public Student Loan Forgiveness

HOW TO APPLY

To be considered for this position, please submit a cover letter, resume, and contact information for three professional references to hr@adventuresci.org, including "Event Facilitator" in the subject line. No phone calls, please. Due to the volume of applications received, we will only contact candidates selected for interviews.

Adventure Science Center is an Equal Opportunity Employer.

This is intended to be a description of the general nature and level of work to be performed. This position profile should not be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. These responsibilities and duties are subject to change at any time based on organizational needs.

Position: Camp Counselor
Department: Camps
Reports to: Sr. Coordinator, Experience Planning
FLSA Designation: Non-Exempt, F/T Seasonal (Up to 40 hours/week while camp in session) 
Pay Rate: $15/hour  

2024/2025 Camp Season:  

Winter Break Camp: Monday, December 30, 2024 – Friday, January 3, 2025 

Camp at Adventure Science Center (ASC) provides a wide range of science enrichment programs for youth ages 5-12. Programs combine science, technology, engineering and math in ways that encourage kids to actively discover and examine concepts for themselves. We inspire a life-long passion for learning and teach kids creative problem-solving skills, teamwork, persistence, and follow-through in a fun learning environment.

POSITION OVERVIEW 
Consistent with the mission and vision of the Adventure Science Center, and under the direction of the Sr, Coordinator, Experience Planning, the Camp Counselor is responsible for supervising his/her assigned group of up to 18 campers that are organized by grades K-1st, 2nd- 3rd, and 4th-6th (ages range 5-12).  Camp staff maintain the safety of the campers and ensure the camp’s daily program runs efficiently through detailed supervision and objective decision-making. Camp Counselors utilize a set curriculum, organized supplies, and established programming to facilitate exciting, memorable camp experiences and activities.  

SPECIAL CONDITIONS 

• Shifts may vary throughout the week, from 7:30 am to 5:30 pm 
• This is a temporary, seasonal position during Metro Nashville Public School’s Winter Break: Monday, December 30, 2024 – Friday, January 3, 2025 

ESSENTIAL FUNCTIONS 

• Provide every camper with a safe, fun, memorable, and educational experience. 
• Encourage a positive and exciting learning environment, fostering a passion for STEM and the Adventure Science Center. 
• Actively supervise and interact with campers, facilitating activities and experiments with a focus on STEM content 
• Utilize creativity, innovation, and inspiration while facilitating camp activities 
• Identify the needs of campers and guests and work to make each experience a positive one 
• Proactively engage campers in personal, inspiring interactions 
• Assist during emergency and evacuation situations 

SPECIFIC JOB KNOWLEDGE, SKILLS, ABILITIES AND TRAITS 

• Enthusiasm for working with kids and education 
• Must be willing to take initiative, be flexible and possess a “can-do” attitude 
• Reliable, courteous, and collaborative team player 
• Capacity to execute time management and multi-task 
• Ability to think in the abstract, solve problems, make decisions, instruct, evaluate, lead others 

QUALIFICATIONS 

• Must be at least 18 years of age 
• Education: High School graduate. Background in STEM, STEM education a plus 
• Ability to manage large groups in a fun, educational environment 
• Strong interpersonal, communication, and presentation/facilitation skills 
• Positive attitude required: a strong desire to work with and inspire children and adult guests from diverse backgrounds in a fun, learning atmosphere 

ENVIRONMENTAL CONDITIONS AND PHYSICAL DEMANDS: 

• The work environment involves everyday risks or discomforts requiring normal safety precautions typical of such places as offices, meeting and training rooms, use of safe work practices with office equipment, avoidance of trips and falls, and observance of fire regulations. 
• Typically, walking, standing, bending, and carrying light items (up to 20 pounds unassisted), and 50lbs assisted are required. At times, the employee may sit comfortably to do the work. Also, the employee must have manual dexterity and visual and auditory acuity. 
• Some repetitive motion is involved. 

OUR VALUES 

• We are playful and passionate experimenters 
• We think big, embrace risk, and evolve our ideas in order to lead. 
• We are collaborative with each other and our whole community. 
• We foster diversity, curiosity, and creativity to make our experience unique. 

BENEFITS AND PERKS

• Free onsite parking
• Free or discounted admission to local venues including The Nashville Zoo, The Frist Art Museum, Nashville Shores, Cheekwood Estate and Gardens, and more!
• Employee Assistance Program (Free Counseling and Legal Services)
• Eligibility for Public Student Loan Forgiveness

HOW TO APPLY

To be considered for this position, please submit a cover letter, resume, and contact information for three professional references to hr@adventuresci.org, including "Camp Counselor" in the subject line.

No phone calls, please. Due to the volume of applications received, we will only contact candidates selected for interviews.

Adventure Science Center is an Equal Opportunity Employer.

This is intended to be a description of the general nature and level of work to be performed. This position profile should not be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. These responsibilities and duties are subject to change at any time based on organizational needs.

Position Title: Guest Services Representative  
Department: Operations 
Reports to: Guest Services Manager 
Position Designation: Non-Exempt, Part Time 
Pay Rate: $16.48/hour  
Updated: October 2024 

Adventure Science Center’s purpose is to transform lives through extraordinary experiences in science and innovation, and our vision is to become a nationally renowned destination science center.  ASC provides powerful exhibitions and inspiring programs with exceptional guest experiences that deepen the engagement of all ages in science and science-related disciplines. ASC supports STEM education and workforce development through industry collaboration by presenting science in an engaging, innovative manner.  

POSITION OVERVIEW 

As a member of Adventure Science Center’s Guest Services team, the Guest Services Representative is expected to deliver consistent, quality service with enthusiasm, positive attitude and respect to all ASC guests. This position is responsible for completing all front desk functions as trained and assigned. Performing your job with a sense of pride in his/her own work, while also contributing to the success of his/her co-workers as well as the entire Adventure Science Center organization. 

ESSENTIAL FUNCTIONS 

• Welcome visitors and sell admission tickets 
• Learn and understand how our exhibits work and how to utilize that knowledge to ensure that our visitors have a positive, unique and fun experience 
• Work as a team to ensure the lobby and front desk are clean and presentable to visitors 
• Answer guest questions and help resolve concerns. 
• Answer phones and guest questions as needed 
• Provide friendly, prompt and accurate customer service 
• Balance cash drawer at the end of each day 
• Welcome and accommodate school and private groups 
• Train for and Work exhibit operation as needed 
• Coat check and stroller rental as needed 

Customer Service 

• Proactively engage guests in personal, inspiring interactions while showing genuine enthusiasm about ASC 
• Anticipate guest needs and solve issues or concerns with positive, courteous, respectful, professional attitude 
• Interact on all phone calls with same positive, helpful, courteous, respectful, professional attitude 

Operational Support 

• Learn and perform core operational functions of guest safety and wayfinding 
• Learn and carry out emergency procedures and protocol for incidents when necessary 

SPECFIFIC JOB KNOWLEDGE, SKILLS, ABILITIES AND TRAITS 

• Basic knowledge of customer service principles, techniques systems and standards 
• Basic knowledge of computer programs  
• Ability to solve practical problems and resolve a variety of situations 
• Ability to establish and maintain effective working relationships with multiple personality types.  
• Willingness to learn information to enhance job knowledge in order to inform guests more effectively 

QUALIFICATIONS

• Preferred previous guest relations experience 
• Strong customer service skills 
• Be able to work independently 
• Possess strong communication and interpersonal skills 
• Be reliable, flexible and personable 
• Willingness to take initiative and make decisions in customer service 
• Must be at least 18 years old 
• Must be capable of general physical movement i.e. standing and bending throughout the day. 
• Availability to work peak days and hours, combination of weekdays, weekends and holidays. 

OUR VALUES

• We are playful and passionate experimenters. 
• We think big, embrace risk, and evolve our ideas in order to lead. 
• We are collaborative with each other and our whole community. 
• We foster diversity, curiosity, and creativity to make our experience unique.  

BENEFITS AND PERKS

• Free onsite parking
• 401(k) with Employer Match
• Complimentary membership to Adventure Science Center
• Free or discounted admission to local venues including The Nashville Zoo, The Frist Art Museum, Nashville Shores, Cheekwood Estate and Gardens, and more!
• Eligibility for Public Student Loan Forgiveness

HOW TO APPLY

To be considered for this position, please submit a resume, and contact information for three professional references to hr@adventuresci.org. Electronic submission is required for all materials. To expedite processing, please reference “Guest Services Representative” in the subject line of your message. 

No phone calls, please. Due to the volume of applications received, we will only contact candidates selected for interviews.

This is intended to be a description of the general nature and level of work to be performed. This job description should not be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. These responsibilities and duties are subject to change at any time.

Adventure Science Center is an Equal Opportunity Employer